Refund Policy
Last updated: April 30, 2026
This is a template. Replace with content reviewed by your legal team before going live.
1. Overview
We want you to be happy with TaskTap.ai. If our service isn't the right fit, we offer refunds under the conditions described below.
2. Eligibility
- Annual plans: eligible for a full refund if requested within 14 days of the initial purchase or renewal.
- Monthly plans: non-refundable once the billing cycle has been charged. You can cancel at any time to stop future charges.
- Add-ons and one-time purchases: refundable within 7 days if the feature was not used.
3. How to request a refund
Email support@taskflow.com from the email address on your account. Include your workspace name and the invoice or transaction you'd like refunded.
4. Processing time
Approved refunds are processed within 5–10 business days back to the original payment method. Depending on your bank or card issuer, it may take a few additional days for the funds to appear.
5. Non-refundable items
- Subscription fees outside the eligibility windows above.
- Charges for accounts terminated due to violation of our Terms of Service.
- Third-party fees (taxes, currency conversion, payment processor fees) where non-recoverable.
6. Contact
Questions about a refund? Email us at support@taskflow.com.